User Privacy Policy
This Privacy Policy is intended to inform users of our commitment to protecting personal information and to explain in detail how we collect, use, store, and safeguard users’ personal data. Please read and fully understand this Policy before using our services.
We collect and use users’ personal information strictly in accordance with applicable laws and regulations. When you use our services, we may collect and store the following types of information:
When you register, log in, use specific features, or contact us for inquiries, you may voluntarily provide personal information such as your name, telephone number, and email address.
When you access our services, we may automatically collect information related to your use of the services, including IP address, access time, pages visited, and clickstream data.
We may collect information related to the device you use, including device model, operating system version, unique device identifiers, and mobile network information.
To improve user experience, we may use cookies and similar technologies to collect and store certain types of information. You may manage or disable cookies based on your preferences.
We use users’ personal information solely for the following purposes:
To provide our services and to process users’ orders, requests, and complaints.
To analyze usage patterns and preferences in order to improve our services, products, and overall user experience.
To protect account and transaction security and to prevent unauthorized access, use, or disclosure.
To comply with applicable laws, regulations, and legal processes.
We adopt reasonable and appropriate technical and organizational measures to protect users’ personal information against loss, misuse, unauthorized access, alteration, or disclosure. Such measures include, but are not limited to, data encryption, access control mechanisms, and regular security audits, in line with generally accepted industry standards.
We do not share, sell, or trade users’ personal information with any unauthorized third party, unless we have obtained your explicit consent or such disclosure is required by applicable laws and regulations.
To provide better services and technical support, we may share certain personal information with trusted third-party partners. We require such partners to enter into confidentiality and data protection agreements and to implement appropriate security measures to protect users’ personal information.
We encourage parents or legal guardians to guide minors under the age of 18 in using the Internet properly. We do not knowingly collect personal information from minors. If a parent or legal guardian becomes aware that a minor has provided us with personal information, please contact us promptly so that we can delete such information.
Users acknowledge that, due to the nature of the Internet, even though we have implemented reasonable security measures, we cannot guarantee absolute security of personal information. Users understand and accept the risks associated with using online services, including the possibility that personal information may be accessed, stolen, or altered as a result of technical limitations or malicious attacks.
We reserve the right to modify or update this Privacy Policy from time to time. Any updates will be published on our website. Users are encouraged to review this Policy periodically to stay informed of any changes.
If you have any questions, comments, or suggestions regarding this Privacy Policy or our handling of your personal information, please contact us through our official contact channels. We will respond as soon as reasonably practicable.
